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Reception Specialist

2 months ago

Irving, Texas, United States PM Hotel Group Full time

Key Responsibilities:
As a vital member of our hotel team, you will serve as the welcoming face at our front desk. Your role is essential in creating a friendly and inviting atmosphere for our guests.

Essential Duties:
1. Greet and assist guests with check-in and check-out processes, ensuring a seamless experience.
2. Address guest inquiries and provide information about hotel services and local attractions.
3. Maintain a tidy and organized front desk area, reflecting the high standards of PM Hotel Group.
4. Collaborate with other departments to enhance guest satisfaction and resolve any issues promptly.
5. Uphold the hotel’s commitment to exceptional service by demonstrating a positive attitude and professionalism at all times.

Join us in delivering outstanding hospitality and making every guest's stay memorable. Your contribution is key to our success at PM Hotel Group.