Digital Solution Expert

1 week ago


Westport, Connecticut, United States Zaelab Full time

About the Role

We are seeking a highly skilled Digital Solution Expert to join our team at Zaelab. This is a challenging opportunity for an experienced professional to lead our Salesforce projects and drive business growth.

Job Description

The successful candidate will be responsible for owning the integrity and strength of solutions recommended and delivered, acting as a trusted advisor to our team and clients. Key responsibilities include conducting research into clients' use of Salesforce, producing reports with recommended steps and roadmaps for solutions, collaborating with colleagues and customers to create prototypes and proofs of concept, reviewing solutions and recommending improvements, grooming and refining the Salesforce product backlog, and overseeing the design of Salesforce and affiliated solutions for Sales, Service, and platform solutions.

Key Requirements

  • At least 5 years' experience in a leading role in delivering Salesforce projects, with at least 2 total years in CPQ and/or Commerce for Lightning
  • Excellent communication skills, written, verbal, and interactive when online
  • Salesforce certifications desired: Data Architect, Sharing and Visibility Designer, Platform App Builder, CPQ Specialist, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant
  • Previous expertise in building customized configure, quote and price solutions (B2B commerce also desired)
  • A hands-on approach to solution delivery with the team
  • A pro-active personality, with a can-do attitude
  • Excellent relationship-building skills
  • Strong analytical skills, with the ability to observe trends and make suggestions based on results
  • Available and responsive to questions, clarifications, and instructions
  • Ability to tailor communication to multiple audiences at all levels
  • A self-starter, experienced in leading projects or delivery work streams
  • Outstanding written communication skills
  • Ability to demonstrate concepts visually and in writing, enabling stakeholders to decide with confidence
  • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support strategy

Benefits

  • $120,000 - $150,000 annual salary depending on experience and skills
  • Unlimited, paid time off and vacation
  • Budget for certifications and IT conferences
  • Friendly team to work with around the world
  • Be a team player in an agile software development environment focused on collaboration and continuous integration
  • Health Insurance
  • 401K


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