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Commercial Lines Associate Manager

2 months ago

Hamden, Connecticut, United States Flex Employee Services Full time
Job Summary

We are seeking a highly skilled Commercial Lines Associate Manager to join our team at Flex Employee Services. This role will support the Account Executive in client management and retention, ensuring seamless service delivery and exceptional customer experiences.

Key Responsibilities
  • Collaborate with insurance producers to meet client needs and provide top-notch service.
  • Assist Account Managers in managing high-volume workloads, ensuring timely and accurate task completion.
  • Update policies in Epic and carrier sites, including changes to coverage, endorsements, and audits.
  • Handle renewals, service requests, claims, billing, and new policies with precision and attention to detail.
  • Review applications, policies, and audits for accuracy and coordinate expiration lists with department managers.
  • Build strong relationships with clients, providing advocacy, excellent service, and professional communication to drive loyalty and growth.
Requirements
  • Property & Casualty License required, or agreement to obtain within 3-6 months of employment.
  • 1-2 years of experience supporting mid-market to large account BOBs.
  • Applied/Epic experience.