Customer Service Account Liaison

4 days ago


Kent, Washington, United States Cenveo Worldwide Limited Full time

Job Summary: We are seeking a Customer Service Account Representative with print knowledge for our Kent, WA location. The ideal candidate will have a minimum of 3-4 years of relevant work experience in customer service or marketing, preferably in the print industry.

Key Responsibilities:

  • Act as a liaison between customer, sales, and manufacturing departments.
  • Advise clients on product availability, pricing, and delivery schedules.
  • Assist clients and production in resolving client concerns and complaints.
  • Provide fast and courteous responses to internal and external customer questions.
  • Communicate with clients, sales staff, and production concerning order status and tracking results.
  • Respond to client inquiries regarding job status, pricing, billing, and capabilities.
  • Provide tactical coordination of projects as instructed.
  • Data entry and order processing functions, including materials creation and website catalog setup and maintenance.
  • Expedites and revises job status as needed.
  • Generates sales orders utilizing established guidelines.
  • Maintains daily update of production schedule and communicates changes to the client as necessary.
  • Analyzes and investigates client complaints to independently determine mutually acceptable solutions and communicates them back to the client.
  • Coordinates and monitors customer releases and inventory management.
  • Informs client service team of customer interactions and alerts them to any condition that may lead to customer dissatisfaction.
  • Directly support Client Service Manager, Account Managers, Account Coordinators, and other Customer Service Representatives.

Requirements:

  • High School Diploma or equivalent.
  • 3-4 years of client service account management skills.
  • Strong computer skills including MS Office Software and Internet.
  • SAP and Hagen experience preferred.
  • Ability to work well with external and internal clients at all levels within the organization.
  • Excellent written and verbal communication skills.
  • Must be detail-oriented and able to multitask in a fast-paced, deadline-driven environment.


  • Kent, Washington, United States Apollo Consulting Group Full time

    At Apollo Consulting Group, we are seeking a highly motivated and results-driven Customer Service Liaison to join our team. As a key member of our sales and marketing team, you will be responsible for executing our strategic marketing and sales campaigns, building quality relationships with new and existing clients, and driving the growth of our sales...


  • Kent, Washington, United States Architectural Surfaces Group Full time

    Job OverviewArchitectural Surfaces Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for managing a network of accounts across the United States, building and nurturing relationships, and providing exceptional customer service.Key ResponsibilitiesManage dealer...


  • Kent, Washington, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesGreet members, prospective members, and guests, providing a superior level...


  • Kent, Washington, United States West Coast Self-Storage Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Float - Customer Service Associate/Assistant Property Manager at our Kent, WA location.About the Role:Provide exceptional customer service, including assessing customers' storage needs and guiding them through the leasing process.Meet retail sales and...


  • Kent, Washington, United States Canycom USA, Inc. Full time

    Job OverviewCanycom USA, Inc. is seeking a highly skilled Customer Service Specialist/Parts Sales Assistant to join their North American distribution office in Kent, WA.Key ResponsibilitiesProvide administrative and basic bookkeeping support to the Parts Department, Office Manager, Sales Managers, and administrative staff.Manage the phone system,...


  • Kent, Washington, United States Orkin Full time

    Job DescriptionOverview:We are seeking a highly skilled Customer Service Representative to join our team at Orkin. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Answer incoming calls and make outbound...


  • Kent, Washington, United States Architectural Surfaces Group Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Architectural Surfaces Group, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for managing a network of accounts across the United States, building and nurturing relationships, and providing...


  • Kent, Washington, United States Outpatient Physical Therapy Full time

    We are seeking a highly organized and efficient communicator to join our team as a Patient Services Representative at Outpatient Physical Therapy. As a dynamic individual, you will be responsible for greeting and supporting our on-site patients, managing a multi-phone line system, and maintaining patient demographic and insurance information in the EMR...


  • Kent, Washington, United States SERVPRO of Kent Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, receiving and dispatching lead calls, and performing detailed data entry.Key Responsibilities:Provide excellent customer service to internal...


  • Kent, Washington, United States Pacific Propeller Inter Full time

    Job DescriptionAt Pacific Propeller Inter, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Kent, Washington, United States American Air Filter International Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at American Air Filter International. As a key member of our customer-facing team, you will be responsible for providing world-class customer service and support to our clients.Key ResponsibilitiesProvide exceptional customer service and support through various...


  • Kent, Washington, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating the register, and maintaining a clean and organized work environment.Responsibilities:Greet customers...


  • Kent, Washington, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Insight Global. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, ensuring timely and professional responses to their inquiries.Key ResponsibilitiesHandle a high volume of phone calls,...


  • Kent, Washington, United States Home depot Full time

    Job Summary:Cashiers play a vital role in providing exceptional customer service by offering fast, friendly, and accurate service. They proactively seek product knowledge to provide customers with information and identify sales opportunities. They adhere to all policies and procedures to minimize shrink.Key Responsibilities:Provide customers with fast and...


  • Kent, Washington, United States Agiliti Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Technician I to join our team at Agiliti Health. As a key member of our team, you will be responsible for delivering and managing medical equipment to healthcare facilities across the region.Key ResponsibilitiesEquipment Delivery and Management: Safely load, secure, and deliver...


  • Kent, Washington, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesGreet customers and provide them with a positive...


  • Kent, Washington, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your duties will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities: Greet...


  • Kent, Washington, United States Closets By Design Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Front Desk Receptionist to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for interacting with customers via various communication channels, including email, phone, and chat. Your excellent problem-solving skills, attention to detail,...


  • Kent, Washington, United States FASTSIGNS #280601 Full time

    Job OverviewFASTSIGNS #280601 is seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for building strong relationships with customers, resolving issues, and delivering outstanding service.Key ResponsibilitiesProvide exceptional customer service through...


  • Kent, Washington, United States FASTSIGNS #280601 Full time

    Job OverviewFASTSIGNS #280601 is seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering top-notch customer service, building strong relationships, and driving business growth.Key ResponsibilitiesProvide exceptional customer service through...