Technical Systems Specialist
5 days ago
We are seeking a highly skilled Technical Systems Specialist to join our team at Novul Solutions. This critical role involves providing ongoing technical support and maintenance for complex systems in our production environment.
Key Responsibilities:- Provide Level 2 and Level 3 support for production applications in AWS Cloud environments.
- Troubleshoot and resolve production issues efficiently, minimizing disruptions to business operations.
- Monitor production systems and databases to ensure consistent and optimal performance.
- Analyze recurring issues and implement effective long-term solutions.
- Work Schedule: Hybrid - 2 days a week onsite in Ashburn, VA (Candidate must reside in the DMV area)
- Clearance: Top Secret or Full-BI Clearance required
- Education: BS/BA degree with 8+ years of relevant experience, or a Master's degree with 6+ years of experience
- U.S. Citizenship required
- Maintain and obtain a CBP Background Investigation prior to start date
- Proven experience supporting applications in AWS Cloud environments
- Strong troubleshooting and monitoring skills for production applications and databases
- Demonstrated ability to analyze and resolve recurring issues
- Paid Time Off (PTO): TEN (10) Paid days off & FIVE (5) Floating days off
- Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
- Payroll: Paid Bi-Monthly
- 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match
- Individual or company-wide performance and recognition awards (Quarterly)
The estimated salary range for this position is $120,000 - $160,000 per annum, depending on experience and qualifications.
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