Cake Decorator II

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

We are seeking a skilled Cake Decorator II to join our bakery team at Festival Foods. As a Cake Decorator II, you will utilize your artistic talents to create visually appealing and creative bakery items that leave lasting impressions on our guests.

• Artistic Cake Decoration: Top, finish, and decorate a variety of bakery products, including bars, pies, cookies, doughnuts, cupcakes, and cakes.
• Create Eye-Catching Displays: Drive sales by creating visually appealing and attractive bakery items that catch the eye of our guests.
• Exceed Guest Expectations: Deliver beautiful, creative, and uniquely decorated special orders that align with each guest's specific requests.
• Reduce Shrink: Minimize waste by reducing mistakes and using the appropriate quantity of icing and other supplies.
• Stock Management: Fill, rotate, and remove decorated products from the sales floor and service case, ensuring displays are always fresh and appealing.
• Production Planning: Plan production tasks to ensure an adequate supply of back stock is available to replenish the sales floor and service case as products are sold.
• Freshness Maintenance: Maintain product freshness by rotating stock, ensuring closer-dated products are sold first, and removing outdated or unacceptable items from sale.
• Guest Interaction: Provide excellent customer service by assisting guests with finding items, taking orders for cakes and special requests, and working with them to create their vision for a product.
• Telephone Assistance: Answer phone calls with proper etiquette, providing guests with the information or assistance they need.
• Team Support: Reinforce Festival culture, guest service, and performance expectations within the department, supporting your team as needed.
• Supply Management: Maintain adequate levels of supplies in the cake decorating area, replenishing packaging, icing, decorative accents, and other necessary items.
• Department Contribution: Assist other areas of the bakery department as available and requested, contributing to overall department goals and objectives.
• Cleanliness: Contribute to the overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and the sales floor.
• Food Safety: Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.