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Client Relations Manager
2 months ago
Position Summary: Neil Vranak - State Farm Agent is on the lookout for a detail-oriented and proactive professional to handle administrative responsibilities and assist insurance agents in maintaining and acquiring clients. As an Account Manager, your commitment to client satisfaction, meticulousness, and sales-oriented mindset will prepare you for this dynamic role.
Your efforts as a driven individual who excels in a high-energy setting will create opportunities for career advancement and increased earnings.
Key Responsibilities:
- Build and nurture customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Implement a customer-centric, needs-based assessment to inform clients about various insurance solutions.
- Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
- Strong dedication to customer service excellence.
- Ability to obtain a Property and Casualty License.
- Capability to meet mutually established marketing objectives.
- Interest in promoting products and services tailored to customer requirements.
- Base salary with commission and bonus opportunities.
- Paid time off, including vacation and personal/sick days.
- Potential for professional growth and advancement within the agency.
- Flexible work schedule with 4-day work weeks during summer months.
- Comprehensive on-the-job training provided.
