Night Auditor

At Earth Fare, we are seeking a Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring a comfortable and consistent stay for our guests.

• Provide efficient and effective front desk service in accordance with brand standards.
• Ensure a delightful and seamless arrival and departure for our guests.
• Process hotel registration and other transactions in a timely manner.
• Keep current on hotel accommodations, services, and local attractions.
• Handle guest compliments, comments, observations, and challenges in a timely manner to achieve full guest satisfaction.
• Work with other departments to arrange for services requested by the guests.
• Prepare end-of-shift summaries and communications for management and other shifts.
• Process customer credit at check-in in accordance with hotel policy and data privacy policy standards.
• May be responsible for answering and fielding all calls to the hotel.
• Identify and record special billing instructions and notify Accounting.
• Obtain appropriate approvals and signatures for guest transactions.
• Maintain confidentiality of guest information.
• Responsible for night audit process and all required reporting.

• Hotel Front Desk experience is a plus.
• Ability to work evenings, holidays, and weekends.
• Excellent communication skills: Ability to communicate effectively with guests and associates.
• Computer literate.
• High School graduate or GED equivalent.