Admissions Counselor

Bryan University is seeking a highly motivated and customer-focused Admissions Representative to join our team. As a key member of our admissions team, you will be responsible for delivering exceptional service to prospective and new students, guiding them through the admissions process, and ensuring a seamless student experience.

• Provide personalized advisement to prospective and new students, addressing their academic goals and needs.
• Facilitate the admissions process, ensuring timely and efficient communication with students, financial aid, and other departments.
• Utilize advanced software technology to manage student outreach, track progress, and analyze performance metrics.
• Collaborate with the Associate Dean to develop and implement strategies to achieve monthly performance goals.
• Embody a customer-centric approach, prioritizing student satisfaction and delivering exceptional service in every interaction.

• Bachelor's degree preferred, or equivalent combination of education, training, and experience in admissions, consultative service, sales, or recruiting.
• Proven track record of delivering excellent customer service and building trusting relationships.
• Strong verbal and written communication skills, with the ability to navigate multiple software systems and manage high volumes of phone calls and emails.
• Ability to work in a virtual environment, prioritize tasks, and meet deadlines in a fast-paced environment.
• Excellent interpersonal skills, with the ability to work effectively as a team member and contribute to a positive, inclusive work environment.

We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive. If you are a motivated and customer-focused individual who is passionate about higher education, we encourage you to apply for this exciting opportunity.