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Manager of Site Reliability Engineering
2 months ago
Overview:
We are seeking a dedicated individual to lead our global Site Reliability Engineering (SRE) team, which is crucial for ensuring the reliability of our diverse product offerings.
Role Responsibilities:
In this role, you will collaborate closely with product development teams to establish and promote best practices in production readiness, incident response, and observability. Your leadership will be instrumental in managing existing technologies while facilitating the scaling of our production systems with innovative solutions.
Key Duties:
- Conduct effective team rituals and ensure production readiness through thorough peer reviews, quality assurance, documentation, deployment, logging, and monitoring.
- Guarantee that your team's solutions are scalable, architecturally robust, adaptable, and secure.
- Foster accountability for project timelines while nurturing an inclusive, collaborative, and supportive work environment.
- Provide timely, constructive coaching and development opportunities for your team members.
- Oversee hiring, onboarding, and performance management to ensure that the right talent is in place to meet business objectives.
Team Collaboration:
Develop and maintain a strong partnership with your Engineering Manager and peers in development leadership.
Candidate Profile:
We are looking for a candidate who:
- Operates within North/South American time zones.
- Has a minimum of three years of experience as an Engineering Manager for SRE teams working on a SaaS product (B2B or B2C) in a SaaS environment.
- Possesses at least three years of experience as an SRE, focusing on designing and implementing reliable and scalable infrastructure.
- Has a deep understanding of SaaS software architecture, technologies, and cloud infrastructure, enabling effective representation of their team's technical decisions across the organization.
- Is committed to understanding technical architecture, experimenting with new technologies, reviewing proposals, and providing feedback to elevate the engineering team.
Our Mission:
We are dedicated to enhancing automated communication that resonates with users. Our platform is utilized by numerous internet businesses to manage, send, and analyze the performance of various communication channels.
Compensation and Benefits:
We offer a competitive starting salary based on experience, along with a comprehensive benefits package that includes:
- Unlimited paid time off, encouraging at least 20 vacation days annually.
- Generous parental leave policy.
- Fully covered insurance premiums for employees and their dependents.
- 401k retirement matching program.
- Annual budget for health and wellness initiatives.
- Monthly stipend for remote work expenses.
- Professional development budget for educational opportunities.
Commitment to Diversity:
We recognize the importance of diversity and inclusion in the tech industry and are committed to fostering an equitable workplace.
Application Process:
Interested candidates are encouraged to apply through the provided link, detailing their interest in the position. We will ensure all applicants receive updates regarding their application status.