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Project Management Lead

2 months ago

New York, New York, United States Fractal Full time

Project Management Lead

Fractal stands as a strategic AI collaborator for Fortune 500 enterprises, aspiring to enhance every decision made within the organization. We envision a landscape where individual choices, freedom, and diversity are paramount, fostering an environment where human creativity drives every decision. Our belief is that a true Fractalite empowers imagination through intelligence. Recognized as a Great Place to Work by The Economic Times and honored as a 'Cool Vendor' and a 'Vendor to Watch' by Gartner, Fractal is committed to excellence.

Role Overview:

The Project Management Lead is essential in delivering top-tier analytics services. This role involves direct engagement in project oversight, business analysis, and the application of solutions, alongside client communication and the delivery of insights and results. As the Project Management Lead, you will serve as the primary liaison for a cross-functional team, ensuring successful project execution.

Key Responsibilities:

Project Execution:

  • Oversee all facets of project management, including planning, scheduling, staffing, risk assessment, quality assurance, communication, performance evaluation, and project closure.
  • Employ project management methodologies (e.g., Agile, PMI, CRISP-DM) to effectively plan and oversee deliverables.
  • Act as the principal contact for clients, managing risks and serving as the escalation point for any project-related issues.
  • Develop and implement a communication strategy, incorporating regular team meetings, client updates, team feedback, and internal reporting.
  • Ensure that deliverables are created and executed to meet or exceed client expectations.
  • Maintain project management tools and trackers (e.g., hours tracking, budget management).
  • Manage project timelines and budgets to align with client and internal profitability goals.
  • Collaborate with staffing to assign appropriately skilled team members to projects.
  • Assess client impact through metrics such as NPS, innovative solutions, and KPI enhancements.

Client Relations:

  • Ensure service quality and assurance.
  • Maintain effective communication and reporting.
  • Support client relationship management initiatives.
  • Practice Development:
  • Broaden the company's business portfolio by identifying additional opportunities with existing clients and promoting the company's comprehensive offerings.
  • Enhance organizational capabilities through post-project evaluations and recommendations.
  • Work in tandem with the Sales Team to secure client business by understanding their needs, identifying key solution drivers, and determining scope and pricing.
  • Contribute to practice growth through thought leadership and scalable solutions for business challenges.

Operational Oversight:

  • Manage all internal processes related to project management, including project configuration and revenue cycle management.
  • Guide the Accounting Department to ensure timely and accurate client billing.
  • Stakeholder Engagement:
  • Communicate, influence, and manage stakeholders at all levels, resolving conflicts and achieving clear outcomes.

Process Adherence:

  • Ensure compliance with processes, documentation, and knowledge management practices.

Qualifications:

  • Bachelor's degree in a technical or analytical field (Engineering, Computer Science, Statistics, Economics) or equivalent experience in related disciplines.
  • 7+ years of relevant experience with strong project/program management capabilities, overseeing multiple work streams.
  • Exceptional presentation and communication skills.
  • Ability to adapt to shifting business priorities in a dynamic environment.
  • Familiarity with Cloud technologies, SQL, visualization tools, and advanced analytics techniques is preferred.
  • Self-motivated with a proactive attitude and a desire for rapid career advancement.
  • Skilled in managing client relationships and delivery teams.
  • Comfortable navigating ambiguity and structuring solution frameworks.
  • Experience collaborating with sales teams in scoping, positioning, estimating, and contracting engagements.
  • Proven ability to lead team members without direct supervisory authority.
  • Demonstrated success in communication and achieving desired outcomes.
  • Excels in problem-solving, collaboration, communication, persuasion, and negotiation.

Key Success Attributes:

  • Integrity and reliability, setting clear expectations and consistently delivering on promises.
  • Accountability in a fair manner when expectations are not met.
  • Effective communicator who inspires a shared vision.
  • Passionate about addressing challenges.
  • Minimizes uncertainty by questioning assumptions and verifying expectations against deliverables.
  • Thrives in an intellectually stimulating and multicultural environment.
  • Adaptable to unexpected changes and receptive to constructive feedback.
  • Capable of working independently or as part of a team.
  • Proactive in addressing challenging tasks.
  • Unwavering focus on client objectives.
  • Maintains a broad perspective and resilience in the face of setbacks.
  • Composed yet enthusiastic under pressure.
  • Shares recognition for achievements and encourages team participation and contribution.

Compensation:

The compensation range for this position considers various factors, including skill sets, experience, training, certifications, and organizational needs. The disclosed range is: $81,000 - $182,000. Additionally, you may be eligible for a discretionary bonus based on performance.

Benefits:

As a full-time employee, you will have access to health, dental, vision, life insurance, and disability plans. Eligibility for benefits begins on your first day of employment. You may also participate in the Company 401(k) Plan after 30 days of employment. The Company offers 11 paid holidays and 12 weeks of parental leave, along with a flexible PTO policy.

Fractal is committed to providing equal employment opportunities and prohibits discrimination and harassment of any kind.