Director of Retail Excellence
1 week ago
Luxottica Group is a global leader in the design, manufacture, and distribution of luxury, fashion, and sports eyewear. Our portfolio includes iconic brands such as Ray-Ban, Oakley, and Persol, and we are committed to delivering innovative products and experiences that exceed our customers' expectations.
Job Description
The Assistant Manager role at LensCrafters requires a strong leader who can act as a business owner within the marketplace, representing LensCrafters as the premier destination for all vision needs. This individual will work closely with the Store Manager to drive business results, develop strategies to increase sales and improve customer satisfaction, and mentor team members to achieve their full potential.
Key Responsibilities
- Develop and execute business plans to drive sales growth and improve customer satisfaction
- Lead a team of retail professionals to achieve business objectives, including sales growth and customer satisfaction
- Collaborate with the Store Manager to develop strategies to increase sales and improve customer satisfaction
- Mentor team members to achieve their full potential and support their career development
- Maintain a high level of knowledge about products, services, and promotions to make informed decisions and provide expert advice to customers
Requirements
- 2+ years of retail leadership experience, preferably in the optical industry
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and management skills, with the ability to motivate and develop a team of retail professionals
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- High school diploma or equivalent required; bachelor's degree preferred
Benefits
- Competitive salary: $70,000 - $90,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off, including vacation and sick leave
- Opportunities for career advancement and professional development
What We Offer
Luxottica Group offers a dynamic and supportive work environment, with opportunities for career advancement and professional development. As a member of our team, you will have access to comprehensive training programs, ongoing education and development opportunities, and a competitive compensation and benefits package.
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