Healthcare Access Specialist

3 weeks ago


North Olmsted, Ohio, United States Cleveland Clinic Full time
Cleveland Clinic Job Opportunity

We are seeking a skilled Patient Service Specialist to join our team at the Cleveland Clinic. As a Patient Service Specialist, you will be responsible for delivering exceptional patient experiences and working effectively in a fast-paced environment.

About the Role

The ideal candidate will have a strong background in customer service, with experience in patient registration, appointment scheduling, insurance processing, or related fields. Must be able to communicate effectively with patients and staff, and work collaboratively as part of a team.

Key Responsibilities
  • Provide patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities
  • Create a welcome and professional environment, interact with patients, and ensure stellar patient experiences
  • Enter and maintain confidential patient information, recruit, enroll, and educate patients on MyChart and Appointment Pass

Salary: $56,000 - $70,000 per annum

Benefits

We offer a competitive salary range, along with opportunities for growth and development within the organization. Our caregivers continue to create the best outcomes for our patients across each of our facilities.



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