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IT Program Coordinator

2 months ago

Palm Beach, Florida, United States Town of Palm Beach Full time

POSITION OVERVIEW

The Town of Palm Beach is a prestigious locale recognized globally for its remarkable aesthetics, quaint atmosphere, and superior service excellence. Our community comprises some of the most notable individuals worldwide, who have chosen Palm Beach for its unparalleled quality of life. We are in search of a pivotal role to uphold our principles of excellence and dependability in this unique environment.

If you resonate with these principles and are prepared for the challenge, we invite you to consider this opportunity.

The personnel of the Town of Palm Beach are motivated by the vision to provide the highest quality service through continuous enhancement and the aspiration to set the benchmark for others.

The IT Project Manager will be instrumental in the effective execution and oversight of our ERP system and various IT initiatives for the Town of Palm Beach. This role entails managing all facets of project administration, encompassing planning, execution, monitoring, controlling, and concluding projects. Additionally, the IT Project Manager will oversee the consulting teams engaged in the ERP implementation, ensuring accountability among staff for the preparation and execution of the ERP.


KEY RESPONSIBILITIES
  • Oversee the comprehensive implementation of the ERP, ensuring timely completion within defined scope and budget.
  • Create and sustain detailed project plans that outline objectives, timelines, deliverables, and necessary resources.
  • Collaborate with cross-functional teams, including IT, Finance, HR, Operations, and other municipal departments, to ensure successful project outcomes.
  • Establish and maintain effective communication with project stakeholders, including vendors, consultants, internal team members, and executive council members.
  • Identify and manage risks and issues proactively, developing mitigation and contingency strategies as necessary.
  • Monitor project progress and provide regular updates to senior management and stakeholders.
  • Ensure the quality and integrity of project deliverables, adhering to established methodologies and best practices.
  • Facilitate post-implementation reviews and lessons learned sessions to enhance project management processes.
  • Manage additional IT projects as assigned, ensuring alignment with municipal objectives.
  • Act as a mentor, promoting a culture of collaboration and continuous improvement.
  • Supervise the consulting team involved in the ERP implementation, ensuring alignment with project goals and objectives.
  • Hold staff accountable for their responsibilities, monitoring progress and providing guidance as needed.
QUALIFICATIONS
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • A minimum of three years of relevant experience.
  • Proven experience managing cross-functional teams and engaging with various stakeholders.
  • Strong understanding of project management methodologies, tools, and best practices (PMP certification preferred).
  • Excellent problem-solving, decision-making, and analytical skills.
  • Strong communication and interpersonal skills, with the ability to effectively present information and influence decision-making.
  • Proficient in project management software, such as Microsoft Project, Smartsheet, or similar tools.
  • Ability to adapt to shifting priorities and perform well under pressure.
SKILLS AND ABILITIES
  • Ability to analyze information and utilize creativity to develop innovative solutions.
  • Ability to articulate unique perspectives clearly and persuasively in both written and verbal communication.
  • Ability to interpret and utilize numerical data for informed decision-making.
  • Ability to understand and appreciate diverse viewpoints and collaborate effectively to achieve common goals.
  • Ability to recognize the implications of actions and take responsibility for decisions made.
  • Strong interpersonal skills for establishing and maintaining effective working relationships.
  • Knowledge of computing technologies (Servers, Desktops, Office 365, Active Directory).
  • Expertise in Microsoft SharePoint Online (Office 365).
  • Experience with Laserfiche.
  • Ability to operate independently and collaboratively across the organization.
  • Strong organizational, prioritization, and time management skills.
  • Ability to thrive in a dynamic and agile environment.
  • Proficient in project management processes and procedures.
  • Skills in office and business management, supervision, and public relations.
  • Proficient in troubleshooting software systems.
  • Ability to establish and maintain effective working relationships across departmental lines and with external organizations.
  • Ability to work independently on major professional, technical, or administrative functions with full responsibility for planning and execution.
  • Vendor management experience.
  • Process analysis and improvement skills.