Food Service Team Member

2 days ago

North Richland Hills, Texas, United States Southern Multifoods, Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Southern Multifoods, Inc. As a Food Service Team Member, you will play a critical role in ensuring exceptional customer satisfaction by providing quick, efficient service and quality products.

Key Responsibilities
  • Prepare customers' orders according to specifications and with the highest possible quality.
  • Work as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
  • Operate cash register and assist with front line preparation procedures.
  • Operate kitchen equipment as needed.
Requirements
  • Some high school courses preferred.
  • Must be clean, neat, and well-groomed.
  • Must have good interpersonal communication skills to work with customers and other employees.
  • Must have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
  • Must be honest.
  • Must be able to follow verbal and written instructions and read recipes.
  • Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
  • Must be able to pay attention to detail, cope with pressure, and remain calm when challenging situations arise.
  • Must be able to work as a team member and to perform job duties with a minimum of disruption to customers or fellow employees.
  • Must be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
  • Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
  • Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
  • Must be able to count money and give change correctly.
Working Conditions

Work area temperature may be extreme, and noise level may be high at times. May have to work without food or drink during busy times.

Decision Making Responsibilities

Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.

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