Automotive Service Consultant

6 days ago


York, Pennsylvania, United States Ciocca Automotive Western Division Full time
About the Role

We are seeking a highly skilled and motivated Automotive Service Advisor to join our dynamic team at Ciocca Ford of York. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring that our customers receive prompt, courteous, and effective service.

Key Responsibilities
  • Oversee service orders and flow of drive lane, ensuring seamless communication with technicians and customers.
  • Provide concierge support for all owner inquiries, whether phone or in person, to ensure timely resolution and satisfaction.
  • Distribute work between technicians efficiently, maximizing productivity and minimizing downtime.
  • Answer technical questions about vehicle problems, warranties, services, and repairs, providing accurate and up-to-date information.
  • Assist in diagnosing vehicle problems, ordering parts and tools as necessary, and collaborating with technicians to resolve issues.
What We Offer
  • Competitive commission-based pay: $40,000 - $80,000 potential annually, reflecting your hard work and dedication.
  • A comprehensive benefits package, including PTO, holidays, and insurance coverage, ensuring your well-being and security.
  • A collaborative and supportive work environment, fostering growth and development opportunities within the Ciocca Automotive Family.
  • Employee discounts on purchases, repair, service, and wash, enhancing your personal and professional life.
About Us

Ciocca Ford of York is part of the Ciocca Automotive Western Division, a renowned organization committed to excellence and customer satisfaction. Our team members enjoy a supportive and collaborative work environment, with opportunities for growth and advancement.



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