CMDB Lead Administrator

2 weeks ago

Springfield Virginia, United States Chenega Corporation Full time
Lead CMDB Administrator

Chenega Corporation is seeking a highly skilled Lead CMDB Administrator to join our team. As a key member of our IT department, you will be responsible for the development, management, and maintenance of our Configuration Management Database (CMDB) within our ITIL framework.

Key Responsibilities:
  • Ensure accurate recording, management, and maintenance of IT assets and their configurations to support IT service management processes.
  • Develop and maintain the CMDB, ensuring all IT assets and configuration items are accurately recorded.
  • Define and implement CMDB policies, processes, and procedures in alignment with ITIL best practices.
  • Regularly audit the CMDB to ensure data integrity and compliance with organizational standards.
  • Manage and document relationships between configuration items and ensure all dependencies and changes are accurately reflected in the CMDB.
  • Ensure proper version control and documentation of changes to configuration items.
  • Coordinate with other ITIL process managers to ensure smooth integration of configuration management processes.
  • Conduct regular data validation and reconciliation activities to maintain the accuracy and completeness of the CMDB.
  • Identify and resolve discrepancies in the CMDB data.
  • Implement and manage automated tools for data discovery and CI tracking.
  • Work closely with IT service management, change management, and incident management teams to ensure the CMDB supports their processes.
  • Collaborate with IT asset management teams to synchronize asset and configuration data.
  • Provide CMDB training and support to end-users and stakeholders.
  • Generate and analyze reports on CMDB data to support decision-making and continuous improvement initiatives.
  • Provide insights and recommendations based on CMDB data to optimize IT asset and configuration management.
  • Ensure CMDB compliance with internal policies, industry standards, and regulatory requirements.
  • Participate in internal and external audits related to configuration management.
  • Lead, manage, and mentor the CMDB team.
Requirements:
  • Bachelor's Degree and 8+ years of relevant experience or Associate's degree and 11+ years of relevant experience or High School Degree and 13+ years of relevant experience.
  • Experience in development, management, and maintenance of CMDB.
  • IT asset management.
  • ITIL framework and its application to configuration management.
  • ServiceNow.
  • ITIL Foundations Certification required within 6 months of hire. ITIL Management Certification desired.
  • Ability to obtain DoD 8570 IAT level II compliance within 6 months.
  • Active TS/SCI clearance with the ability to obtain CI Poly.
What We Offer:

At Chenega Corporation, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional development and career advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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