Sales Support Specialist
2 weeks ago
EMSL Analytical is seeking a highly motivated and detail-oriented Sales Assistant to join our team. As a Sales Assistant, you will play a critical role in supporting our sales team in achieving their goals.
Key Responsibilities:- Assist with incoming and outgoing phone calls and emails to/from customers
- Troubleshoot client issues related to due dates, reports, pricing, invoices, scheduling, etc.
- Arrange and set up client and/or client prospect appointments for Account Managers
- Generate and qualify leads by placing outbound calls to qualified prospects
- Data entry and maintenance of hotlists, communications, documents in our CRM Program
- Create and send follow-up marketing materials and/or sales proposals/quotes
- High school degree or equivalent
- Bachelor's degree in Science or Business preferred, but not required
- Experience with high-volume customer service
- Ability to interface with clients and foster current and new relationships
- Excellent phone etiquette
- Science knowledge/background is a plus but not required
- Ability to prioritize work assignments and work in a fast-paced setting
- Proficient in computer systems for Client Relationship Management Databases (CRM) and Shopping Cart Order Systems
- Excellent communication (written and verbal)
- Full-time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay, and a flexible spending account
- Opportunity to work with a dynamic and growing company
- Professional development and growth opportunities
EMSL Analytical is an Equal Opportunity Employer (EOE) including Veterans and Disabled. To find out more about EMSL Analytical, Inc., please visit our website at https://www.emslanalytical.com.
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