Customer Experience Representative
5 days ago
**Job Summary**
We are looking for a Customer Experience Representative to join our team at 24 Hour Fitness. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by helping new members get started on their fitness journey.
**Key Responsibilities:**
• Develop first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• Deliver an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Support an exceptional new member onboarding experience that helps members get connected to our fitness offerings.
**Requirements:**
• 1+ years of retail or fitness sales experience.
• CPR and AED certification required within 60 days of employment.
• Ability to work flexible hours, including weekends and holidays.
**What We Offer:**
• Competitive salary: $55,000 - $70,000 per year (dependent on location and experience).
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
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