Housekeeping Associate

3 weeks ago


Charlotte, North Carolina, United States StepStone Hospitality Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our housekeeping team at the Holiday Inn Express & Suites Charlotte - Ballantyne. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a positive experience for our guests.

Key Responsibilities
  • Clean and tidy all areas to the highest standard within designated timeframes
  • Deliver exceptional customer service to our guests
  • Create daily job lists and record all serviced rooms
  • Maintain equipment in good working condition
  • Report any shortages, damages, or security issues to management
  • Handle guest complaints and requests in a professional manner
  • Check inventory levels of consumables and report any discrepancies
  • Comply with health and safety regulations and company policies
Requirements
  • Ability to work independently and remain motivated
  • Excellent communication and interpersonal skills
  • Proven experience in a relevant field
  • Strong attention to detail and ability to multitask
  • Professionalism and a positive attitude
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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