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Physical Therapy Scheduler

1 month ago


Santa Cruz, California, United States Precision Physical Therapy & Fitness Full time
Job Summary

Precision Physical Therapy & Fitness is seeking a detail-oriented and customer-focused individual to join our team as a Physical Therapy Scheduler. As a key member of our client communication team, you will play a vital role in ensuring the smooth operation of our clinic.

Key Responsibilities:

  • Schedule appointments for physical therapy sessions, ensuring accuracy and timeliness
  • Communicate with patients to confirm appointments and provide necessary information
  • Coordinate with physical therapists to optimize their schedules and ensure they have the necessary information for each appointment
  • Maintain accurate records of patient appointments and physical therapist schedules
  • Assist with administrative tasks as needed, including answering phones and responding to emails

About the Role:

As a Physical Therapy Scheduler, you will work closely with our team of physical therapists and administrative staff to ensure the highest level of care for our patients. You will be responsible for managing the schedules of our physical therapists and patients, ensuring that appointments are booked accurately and in a timely manner.

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Proficiency in Google and ability to learn web-based scheduling software

Culture:

Precision's goal is to impact our clients' lives in a positive way while crafting a work experience that is innovative, engaging, and fun. Our company culture is built on the following fundamentals:

Client First: Focus on the client's needs - it is our job to assist clients in achieving their goals. Help them feel heard, engaged, and joyful.

Client Success: Know clients achieve success with increased exposure and access to Precision Physical Therapy & Fitness's unique, high-quality, and effective services.

Client Empathy: Understand every referral is a person asking for help and that we are here to help that client.

Teamwork: Know all members of the organization can provide an outstanding client experience and support each team member in doing so.

Commitment: Commit to Precision Physical Therapy & Fitness objectives to better our community and act in a way that is consistent with what is necessary to achieve them.

Direct Communication: Proactively communicate with teammates about needs and concerns and give and receive focused feedback.

Accountability: Follow through on doing the things that we say we will do.

Precision Physical Therapy & Fitness is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.