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Housekeeping Attendant

2 months ago


East Chicago Indiana, United States Ameristar Casino Hotel East Chicago Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Ameristar Casino Hotel East Chicago. As a Housekeeping Attendant, you will play a critical role in ensuring the cleanliness and maintenance of our hotel rooms, hallways, and public areas.

Key Responsibilities
  • Clean and maintain hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed.
  • Maintain and clean all equipment used throughout the course of a shift, as directed.
  • Maintain proper documentation of all duties accomplished during a working shift, as directed.
  • Report all safety hazards or maintenance deficiencies for proper handling.
  • Abide by all security measures.
  • Greet all guests throughout shift with the proper salutation and pleasant expression.
  • Assist guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
  • Perform all duties in a quiet and orderly manner.
  • Assist the house person with department projects, as needed.
Requirements
  • High School Diploma or equivalent preferred, but not required.
  • Six (6) months of previous cleaning experience preferred.
  • Willingness to learn and follow direction.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
  • Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required.