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Client Services Associate

2 months ago

Moscow, Idaho, United States Alturas Analytics, Inc Full time
About the Role

We are seeking a highly skilled Client Services Associate to join our team at Alturas Analytics, Inc. As a key member of our Business Development team, you will play a critical role in building and maintaining relationships with our clients, ensuring their needs are met, and driving business growth.

Key Responsibilities
  • Support the Business Development team in servicing client accounts at the pre-award and post-award stage
  • Act as a liaison between Alturas Analytics scientific operations and Business Development
  • Manage account and project information through the use of customer relation and project management processes and Client Resource Management (CRM) system
Requirements
  • Bachelor's degree in science or business or an equivalent combination of education, training, and/or experience
  • Working knowledge of the pharmaceutical development industry or other technical industry preferred
  • Excellent written and verbal communication skills to provide exceptional customer service
  • Skills in critical thinking, time-management, problem-solving, and decision-making
About Us

Alturas Analytics, Inc. is a bioanalytical laboratory dedicated to supporting pharmaceutical drug candidates from discovery through late phase clinical trials. Our vision is to support transformative medicines for a healthier future.

We are a growing, privately-owned CRO specializing in method development, validation, and sample analysis in all biological matrices in support of therapeutic development programs.

We seek to inspire the next generation of scientists through involvement in educational programs at every level.