Network Operational Executive

4 weeks ago

Billings, Montana, United States Billings Clinic Full time
Job Description

Job Title: Network Operational Executive

Job Summary: We are seeking a highly experienced Network Operational Executive to lead our Critical Access Hospital (CAH) Network. The successful candidate will be responsible for developing and strengthening the network through strategic market growth and development, fostering community relations and service, operational performance, and rural hospital governance.

Key Responsibilities:

  • Advance the mission and vision of Billings Clinic through strengthening the rural health care delivery system by ensuring retention of appropriate care locally through effective business operations and improving the clinical quality of care delivery locally and within the region.
  • Ensure the delivery of innovative, quality, and cost-efficient programs that fosters an integrated regional system of health care and assists rural health care providers who seek out alliances for business and clinical quality reasons.
  • Manage existing regional physician branch clinics, health care facility management contracts, and facility affiliations. Create an environment that provides superior operational levels of physician and patient services, clinical quality, and lower costs and aligns incentives within the spectrum of providers involved in the delivery of regional health care services.
  • Build effective relationships with regional affiliate boards, establishing a vision of excellence with a customer service orientation and demonstrated quality outcomes in response to the developing and shifting needs of the community and the affiliate organization within defined regional market. Develop and maintain community relationships as relates to continuum of care. Monitor for trends, issues, and works to address collaboratively with community and stakeholders.
  • Promote strategic sustainable outreach initiatives for physician specialties within regional communities in collaboration with outreach, telemedicine, and referral team. Coordinate with regional health care providers and leadership to assure continuity of goals and objectives, create synergies, and solves problems across service lines.
  • Serve as a consultant to affiliate Board of Directors and for board development, board education, regional health care collaborative initiatives, and conducts needs assessments and develops mutually beneficial recommendations and proposals.
  • Provide leadership in implementing clinical business plans and operations. Collaborate with Chief Medical Officer for Region to develop and support provider practices including quality/patient safety, patient access, practice reporting, revenue analysis, and billings/coding documentation.
  • Serve as a liaison and channel of communication between all Billings Clinic programs and services. Participate in development of patient care delivery models and/or care programs, policies, and procedures that describe how patient care needs and/or patient populations receiving care are assessed, evaluated, and met.
  • Collaborate with Regional Finance Executive to monitor affiliate sites financial statements measuring business activity and financial position to ensure appropriate financial management.
  • Exercise due diligence during contract development, negotiations, and compliance by reviewing, analyzing, and consulting appropriate resources to diminish risk.
  • Ensure compliance and regulations of governing facilities and rules of accrediting bodies by monitoring service delivery and partnering with the affiliate CEO to implement required changes. Foster smooth functioning, efficient organization through timely and effective resolutions of disruptions.
  • Maintain competency in all organizational, departmental, and outside agency environmental, employee, or patient safety standards relevant to job performance.
  • Develop, retain, recruit, and lead a talented team committed to accomplishing the goals and objectives of Billings Clinic and the regional health care providers. Recommend, implement, and evaluate plans and systems that assure enough qualified and competent staff to provide care/services. Adhere to administrative policy/procedures relating to human resources management.
  • Demonstrate and encourage an ethic of open communication and teamwork throughout the organization and in the community/region. Build an environment of shared commitment to Billings Clinic's and the regional health providers' goals and responsibility to achieve quality outcomes.
  • Maintain a high level of satisfaction within Billings Clinic and among regional health care providers, physicians, and employees by providing an environment conducive to maximum individual and collective productivity.
  • Provide consultation for related concerns and acts as a customer and community advocate by demonstrating sensitivity to ethical and legal ramifications of practice.
  • Support and model behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct, and service expectations. Meet all mandatory organizational and departmental requirements. Maintain competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety, or job performance.
  • Perform all other duties as assigned or as needed to meet the needs of the department/organization.

Requirements:

  • Minimum – Four (4) Year / Bachelor's Degree in Business or Healthcare Administration or related degree.
  • Preferred - Graduate Degree / Master's degree in Business or Healthcare Administration or related degree.
  • Eight (8) years of executive level leadership/management experience with experience in a physician practice and hospital setting preferably regional, rural health care network including Critical Access Hospital.
  • CAH CEO experience, preferred.

About Billings Clinic: Billings Clinic is Montana's largest health system serving Montana, Wyoming, and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses, and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital, and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus.

Equal Employment Opportunity: Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information, or disability.

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