On-Site Technical Support Specialist

3 weeks ago


Englewood, Colorado, United States Truno Full time
About the Role

As an On-Site Technical Support Specialist at Truno, you will play a critical role in ensuring our customers receive exceptional service. You will be responsible for troubleshooting and repairing Point of Sale equipment, as well as providing training and support to customers as needed.

This is a fantastic opportunity for individuals who are passionate about technology and have a desire to make a real difference in the lives of our customers. Our ideal candidate will possess excellent problem-solving skills, be able to work effectively in a fast-paced environment, and have a strong commitment to customer satisfaction.

The estimated salary for this position is $70,000 - $85,000 per year, depending on experience.

Key Responsibilities
  • Troubleshoot and repair Point of Sale equipment, including hardware and software components.
  • Provide training and support to customers on the use of Point of Sale equipment.
  • Document all service calls and ensure all necessary information is recorded.
Benefits
  • Competitive salary range: $70,000 - $85,000 per year
  • Medical, dental, and vision benefits
  • 401(k) plan with company match
  • Vacation and sick time
  • Paid parental leave
  • Pet insurance
  • Free telemedicine services


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