Wireless Sales Consultant

4 days ago

Leesburg, Florida, United States TCC Wireless Full time
About the Role

As a Wireless Sales Consultant at TCC Wireless, you will be an integral part of our dynamic team, delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment.

Responsibilities
  • Provide world-class customer service by greeting customers, answering phones, and assessing their needs to ensure a positive experience.
  • Meet or exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
  • BUILD RELATIONSHIPS WITH CUSTOMERS AND COLLEAGUES ACROSS ALL CHANNELS OF THE BUSINESS TO DRIVE SALES GROWTH.
  • Work with store management to open, close, and operate the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
  • Maintain compliance with all company policies and procedures to ensure a safe and efficient work environment.
  • Ensure store appearance, back room, restrooms, and individual work areas meet retail store standards.
  • Explore customer needs regarding their experience with thoughtful questions and support with service activations, changes, bill payments, equipment replacement, selling accessories, and processing price plan changes and upgrades.
Benefits
  • Medical, dental, and vision benefits for employees and their families.
  • A 401(k) match to help you plan for your future.
  • Phone service discounts for personal use.
  • Development and growth opportunities to advance your career.
EEO Statement

TCC Wireless is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination and harassment based on age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability, or any other protected characteristic.

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