Lead Sales Associate
1 week ago
SPEAK CHEEZY is a leading pizzeria committed to providing exceptional customer service and high-quality food products. Our team is passionate about delivering memorable dining experiences and building lasting relationships with our customers.
">Job DescriptionWe are seeking a highly motivated and skilled Customer Service Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work under pressure in a fast-paced environment.
- The successful candidate will be responsible for greeting customers warmly and professionally, taking accurate orders, and upselling menu items to maximize sales.
- They will also be able to maintain cleanliness and organization of the counter area, prepare basic food items as needed, and communicate with the kitchen staff.
- In addition, they will address customer concerns promptly and professionally, resolve complaints effectively, and strive for customer satisfaction.
Key responsibilities include:
- Customer Interaction: Greet customers warmly and professionally; take accurate orders, including special requests and dietary needs;
- Transaction Processing: Accurately operate the point-of-sale system to process orders and payments; handle cash, credit cards, and other forms of payment efficiently;
- Operational Duties: Maintain cleanliness and organization of the counter area; prepare basic food items as needed; monitor order times and communicate with the kitchen staff;
- Customer Service Focus: Address customer concerns promptly and professionally; resolve complaints effectively and strive for customer satisfaction;
Required Skills and Qualifications:
- Excellent communication and interpersonal skills;
- Basic math skills for accurate cash handling;
- Ability to work under pressure in a fast-paced environment;
- Attention to detail to ensure accurate orders and transactions;
- Ability to operate a point-of-sale system;
Prior experience as a cashier in a restaurant setting is preferred, as well as knowledge of pizza toppings and menu options. Familiarity with food safety practices is also desirable.
">Compensation and BenefitsThe successful candidate can expect a salary of $18.00 - $23.00/hour, with available shifts all days of the week. SPEAK CHEEZY offers a dynamic and supportive work environment, with opportunities for growth and development.
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