Lead Sales Associate

1 week ago


Long Beach, California, United States SPEAK CHEEZY Full time
About Us

SPEAK CHEEZY is a leading pizzeria committed to providing exceptional customer service and high-quality food products. Our team is passionate about delivering memorable dining experiences and building lasting relationships with our customers.

">Job Description

We are seeking a highly motivated and skilled Customer Service Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work under pressure in a fast-paced environment.

  • The successful candidate will be responsible for greeting customers warmly and professionally, taking accurate orders, and upselling menu items to maximize sales.
  • They will also be able to maintain cleanliness and organization of the counter area, prepare basic food items as needed, and communicate with the kitchen staff.
  • In addition, they will address customer concerns promptly and professionally, resolve complaints effectively, and strive for customer satisfaction.

Key responsibilities include:

  • Customer Interaction: Greet customers warmly and professionally; take accurate orders, including special requests and dietary needs;
  • Transaction Processing: Accurately operate the point-of-sale system to process orders and payments; handle cash, credit cards, and other forms of payment efficiently;
  • Operational Duties: Maintain cleanliness and organization of the counter area; prepare basic food items as needed; monitor order times and communicate with the kitchen staff;
  • Customer Service Focus: Address customer concerns promptly and professionally; resolve complaints effectively and strive for customer satisfaction;

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills;
  • Basic math skills for accurate cash handling;
  • Ability to work under pressure in a fast-paced environment;
  • Attention to detail to ensure accurate orders and transactions;
  • Ability to operate a point-of-sale system;

Prior experience as a cashier in a restaurant setting is preferred, as well as knowledge of pizza toppings and menu options. Familiarity with food safety practices is also desirable.

">Compensation and Benefits

The successful candidate can expect a salary of $18.00 - $23.00/hour, with available shifts all days of the week. SPEAK CHEEZY offers a dynamic and supportive work environment, with opportunities for growth and development.


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