Tax Operations Manager
1 day ago
This Tax Operations Manager role is an exciting opportunity to lead a team of tax professionals in a fast-paced office environment. As a key member of the Liberty Tax Service team, you will be responsible for overseeing the day-to-day operations of our office, ensuring that we deliver exceptional customer service and achieve our business goals.
About the RoleThe successful candidate will have strong leadership skills, with the ability to motivate and guide their team to achieve excellent results. They will be responsible for managing office budgets, monitoring financial performance, and implementing cost-saving measures as needed.
Responsibilities- Manage the daily operations of the tax preparation office, ensuring adherence to company policies, procedures, and quality standards
- Monitor office performance metrics, including revenue, productivity, and customer satisfaction, implementing strategies to improve efficiencies
- Oversee staffing and scheduling, ensuring adequate coverage and optimal utilization of tax preparers and support staff
- Maintain a clean, organized, and professional office environment, ensuring compliance with health and safety regulations
- C Coordinate and execute marketing initiatives for the designated office.
- Strong leadership, decision-making, and problem-solving abilities
- Excellent customer service and interpersonal skills
- Proficient in office management, budgeting, and financial reporting
- Extensive knowledge of relevant tax laws, regulations, and industry best practices
- Familiarity with tax preparation software and office productivity tools
- Associate's degree in Business Administration, Accounting, or a related field; Bachelor's degree preferred or the equivalent through a combination of education and related work experience.
- 3+ years of experience in a supervisory or managerial role, preferably within the tax preparation or financial services industry
We offer a competitive salary range of $60,000-$80,000 per year, depending on experience. Additional benefits include:
- Medical, dental, and vision insurance
- 401(k) plan with employer matching
- Paid time off and holidays
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