Team Member

2 weeks ago

Los Angeles, California, United States El Super Full time
Job Summary

As a Team Member at El Super, you will be responsible for providing exceptional customer service, processing sales quickly and accurately, and maintaining a clean and organized store environment. You will work closely with the Department Manager to ensure that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Provide premier customer service, including greeting customers and responding to their questions
  • Assist customers at the registers and ensure that all transactions are processed accurately and efficiently
  • Work in various departments of the store, including the bakery, deli, and produce sections
  • Ensure that all products are rotated, within date, and properly displayed on shelves according to the planogram
  • Unload product from trucks and organize the stock room
  • Fill assigned sections as needed and assist with replenishing all departments
  • Clean cases and shelves, mop and sweep the sales floor, stock room, and dairy coolers
  • Operate back room equipment, including the pallet jack, baler, compactor, and scrub machine
Requirements
  • Minimum of six months experience in a retail environment
  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and coworkers
  • Ability to understand and follow directions
  • Ability to multitask in a fast-paced environment
Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform.

A. STANDING: Continuously, throughout the work shift while working at the register.

B. WALKING: Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.

C. SITTING: Very Rarely

D. CLIMBING: Rarely, will climb one flight of stairs to access the store manager's office.

E. BENDING: Frequently, while working at the cash register and cleaning

F. KNEELING: Very Rarely

G. LIFTING: Under 10 lbs. – Continuously, handling and scanning grocery product.

H. CARRYING: Under 10 lbs. – Continuously, moving grocery product.

I. BALANCING: Very Rarely

J. PULLING: Continuously, when pulling store product on the checkout belt.

K. PUSHING: Continuously, when pushing store product on the checkout belt.

L. CROUCHING: Less Frequently, while accessing product bags and other necessary items at lower levels.

M. STOOPING: Less Frequently, while accessing product bags and other necessary items at lower levels.

N. REACHING: Above shoulder height – Rarely, while cleaning. At shoulder level- Continuously, while inputting product information, Below shoulder level- Continuously, while scanning and handling grocery product.

O. CRAWLING: Very Rarely

P. TWISTING: Continuously, throughout the work day, with all cashier duties.

Q. EYE, HAND, FOOT COORDINATION: Operating of foot and hand controls. Continuously, while inputting product data and simultaneously scanning.

MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS: Cash register, Calculator, anti-fatigue mat.

WORKING AROUND MOVING MACHINERY: N/A

MATERIALS AND PRODUCTS: Grocery scanner, grocery bags

ENVIRONMENTAL CONDITIONS: 100% indoors: inside of the market.

HAND COORDINATION: (when applicable) Major hand- Dominant hand, continuously, throughout the day while performing All job duties. Fine Manipulation- Continuously, while scanning and inputting product data Gross Manipulation- Continuously, while handling grocery product and cleaning. Simple Grasping- Continuously, while handling grocery product and cleaning. Power Grip- Frequently, when handling larger grocery times such as cases of water.

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