Optical Assistant

Job Summary:

The Optical Assistant will play a key role in delivering exceptional customer experiences and fostering customer retention at Pearle Vision. This individual will demonstrate a strong understanding of optical theory and practices, as well as excellent communication and interpersonal skills.

Key Responsibilities:

• Greet customers promptly and provide exceptional service
• Under guidance, review prescriptions and identify special needs
• Consistently demonstrate adherence to the Neighborhood Eye Care Experience (NECE)
• Perform work accurately and thoroughly
• Identify and resolve customer complaints in a timely and professional manner
• Operate the software system to input customer and prescription information
• Accurately operate the cashier terminal and collect payment

Requirements:

• High School Graduate or equivalent
• Registered in State licensure program (where applicable) or equivalent schooling
• Previous optical and retail experience
• Knowledge of State/Prov Licensing and Guidelines
• Knowledge of current optical theory and practices

Preferred Qualifications:

• Prior sales training
• Awareness of current fashion trends
• Strong interpersonal skills
• Sales skills
• Familiarity with cash register, computers, and calculators

About Luxottica of America Inc:

Luxottica of America Inc is a leading eyewear industry leader, committed to delivering exceptional eye care and customer experiences. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for delivering outstanding results.