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Customer Service Representative: Part Time

2 months ago


Berlin, Massachusetts, United States Bass Pro Shops Full time

Job Summary:

The CLUB Customer Service Outfitter provides world-class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. As a representative of Bass Pro Shops, you will be the product expert, executing account servicing and other customer-facing tasks with excellence.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a positive experience and building loyalty.
  • Promote the benefits of CLUB Membership, highlighting the value proposition and encouraging customers to join.
  • Stay up-to-date on product knowledge, ensuring accurate information and recommendations to customers.
  • Process transactions and handle customer inquiries with efficiency and professionalism.
  • Collaborate with colleagues to achieve sales goals and drive business results.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Basic math skills and accuracy with handling cash and credit transactions.