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Solutions Architect

1 month ago

Atlanta, Georgia, United States NCC Group Full time

We are seeking a highly skilled Solutions Architect to join our team at NCC Group. As a key member of our Escode division, you will be responsible for providing technical expertise to our clients and technology partners.

Your primary focus will be on supporting revenue growth through existing clients, working closely with Sales, Legal, and Technical Operations Teams to create market-leading solutions.

You will be responsible for attending client conference calls and onsite meetings, establishing and documenting complex technical requirements to support the Account Management team in their positioning of our technical services.

Additionally, you will be responsible for quality assurance of complex client-facing documents, including proposals and methodology literature, to ensure the solution proposed by NCC Group meets the client's requirements.

Provision of technical scoping information to internal and external resources will also be a key aspect of this role, ensuring accurate transfer of solution and requirements to the Scheduling Team and delivering Verification Consultant.

Acting as an escalation point for technical assistance required by Verification Consultant delivering the Verification exercises will also be a key responsibility.

Finally, you will be responsible for preparing for and conducting read-out calls with customers following a technical delivery to walk through the deliverables and confirm that their objectives have been met.

Key Responsibilities:

  • Attend client conference calls and onsite meetings to establish and document complex technical requirements
  • Provide technical scoping information to internal and external resources
  • Quality assurance of complex client-facing documents
  • Act as an escalation point for technical assistance required by Verification Consultant
  • Prepare for and conduct read-out calls with customers

Requirements:

  • Strong presales/technical consultancy skills
  • Demonstrable experience managing and successfully consulting external/client facing delivery projects
  • Ability to hold technical conversations and absorb technical information
  • Experience in a similar role would be highly beneficial
  • Demonstrable understanding of complex, full life-cycle software development projects in Agile framework
  • Strong ability to communicate effectively with stakeholders at all levels including external
  • Well versed and competent in reporting, document generation and technical plans/designs
  • Commercially savvy with the ability to understand and recommend commercial propositions

About NCC Group:

We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

We review every application received and will get in touch if your skills and experience match what we're looking for.

If you don't hear back from us within 10 days please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.