Sales Operations Specialist

4 weeks ago

Hempstead, New York, United States SoftwareONE Full time
About the Role

We are seeking a highly skilled Sales Operations Specialist to join our team at SoftwareONE. As a key member of our sales organization, you will be responsible for controlling and supervising the entire forecasting and pipeline process for the region.

Key Responsibilities
  • Monitor the business, handle the sales pipeline, forecast, and track the results achieved by the federation, country, and sellers.
  • Provide the leadership team with financial reports and sales results analysis, helping SoftwareONE make data-driven decisions.
  • Support the creation and monitoring of sales performance indicators (critical metrics) to ensure sales team results.
  • Assist other areas with relevant business information.
  • Develop and continually improve sales operations tools (CRM, BI, and PowerBI).
  • Support the definition and description of the standard methodology sales operating model (process) and define, develop, and implement "new ways of working".
  • Support and own the business development team in the construction of the Account Plan.
  • Support the annual budget process.
  • Analyze, calculate, and consolidate compliance and bonus payment of the sales team every month and quarter, as well as send the communication to each seller.
Requirements
  • Excellent in keeping overview and structuring.
  • Ability to analyze and interpret data to identify trends and opportunities.
  • Strong interpersonal and problem-solving skills.
  • Very much hands-on demeanor.
  • Credible, clear, ethical, and operate with high integrity.
  • A pro-active advocate of diversity and inclusion.
  • Excellent PowerPoint, Excel skills, and PowerBi.
  • Ability to work with CRM-systems.
  • Excellent communication skills.
  • Proficiency in English.
Qualifications
  • A bachelor's degree or equivalent experience in business administration or related field/finance background.
  • 3+ years in (sales) operations or experience in financial areas, including responsibility for forecasting. Reporting and sales tool and process improvement experience in a local environment.
  • Must act as a change agent in the business.

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