Resort Hospitality Professional

2 days ago


Phoenix, Arizona, United States Marriott International Inc Full time
Resort Hospitality Role
We are seeking a Resort Hospitality Professional to join our team at Marriott International Inc. In this role, you will be responsible for creating memorable experiences for our guests by delivering exceptional customer service, anticipating their needs, and exceeding their expectations.

Key Responsibilities
- Provide personalized attention to guests, responding promptly to their inquiries and resolving any issues in a professional and courteous manner.
- Anticipate and meet the needs of guests, offering tailored recommendations and services to enhance their stay.
- Collaborate with the hotel's operations team to ensure efficient execution of guest requests, maintaining high standards of quality and consistency.
- Stay up-to-date with hotel services, amenities, and promotions to provide accurate information to guests and promote sales.

Requirements
- High school diploma or equivalent required; Bachelor's degree preferred.
- 1-2 years of customer service experience in a fast-paced environment, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues from diverse backgrounds.
- Ability to work in a team-oriented environment, with flexibility to adapt to changing priorities and demands.
- Estimated salary: $48,000 - $62,000 per annum, based on location and experience.

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