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Merchandise Associate

2 months ago

Tallahassee, United States Home Goods Full time

About Us

At HomeGoods, we're passionate about providing our customers with an exceptional shopping experience. Our stores are filled with a wide range of products, from furniture to home decor, and our team members are dedicated to helping customers find the perfect items for their homes.

Job Summary

We're seeking a highly motivated and customer-focused Merchandise Associate to join our team. As a Merchandise Associate, you will be responsible for delivering a world-class customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities

  • Customer Service
    • Role model exceptional customer service skills, ensuring a positive and personalized experience for all customers
    • Engage with customers to understand their needs and preferences, providing recommendations and solutions to meet their expectations
  • Store Operations
    • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
    • Accurately process customer purchases and returns, handling cash and credit transactions with precision
  • Merchandising
    • Support the merchandising team in maintaining a visually appealing and well-organized store environment
    • Process and prepare merchandise for the sales floor, adhering to company procedures and standards
  • Teamwork
    • Collaborate with colleagues to achieve sales goals and maintain a positive store culture
    • Participate in store recovery and maintenance activities, ensuring a safe and welcoming environment for customers and colleagues

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences
  • Operational Skills
    • Ability to work accurately and efficiently in a fast-paced environment, handling multiple tasks and priorities
  • Merchandising Skills
    • Knowledge of merchandising principles and practices, with the ability to apply them in a retail environment
  • Teamwork Skills
    • Ability to work collaboratively with colleagues, supporting the achievement of sales goals and maintaining a positive store culture

What We Offer

As a Merchandise Associate at HomeGoods, you will enjoy a competitive salary, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.