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2 months ago
The Lakehouse Hotel & Resort/The Links at Lakehouse is seeking enthusiastic and driven individuals to enhance our bar service team. As a valued member of our staff, you will have access to a comprehensive array of benefits and perks, including:
**Health and Dental Coverage**
**Vision and Life Insurance Provided by the Company**
**401(k) Plan with Company Match**
**Incentives for Employee Referrals**
**Complimentary green fees and range access**
**Discounts on dining, beverages, merchandise, lodging, and marina activities**
**Belmont Park Discounts - 4 Complimentary Rides and Attraction Passes Monthly**
Key Responsibilities
As the primary bar service provider at Brickmans, you will play a crucial role in delivering exceptional guest experiences. Your responsibilities will include maintaining a clean and organized bar area, taking and serving food and drink orders, and ensuring high standards of hospitality.
THE ROLE OF A BARTENDER INCLUDES, BUT IS NOT LIMITED TO:
- Welcoming guests warmly and providing attentive service throughout their visit.
- Delivering outstanding hospitality to ensure a memorable experience for all patrons.
- Adhering to established service protocols as outlined by company standards.
- Acquiring in-depth knowledge of the food, beverage, and wine selections to effectively answer guest inquiries and offer recommendations.
- Processing guest orders both in-person and via phone, accurately entering them into the point-of-sale (POS) system.
- Managing cash and credit transactions, ensuring accuracy in charges and providing correct change.
- Maintaining cleanliness in the dining area, including pre-bussing and bussing tables, to uphold a tidy environment.
- Resetting tables and adhering to stringent sanitation practices.
- Refilling water glasses, polishing utensils and glassware, and delivering food to tables.
- Promoting menu items, specials, beverages, and desserts to enhance sales.
- Mixing ingredients, garnishing drinks, and providing tailored beverage suggestions.
- Staying updated on the latest mixology trends, bar equipment, and sanitation standards to ensure a clean and appealing bar.
- Addressing guest concerns promptly and escalating unresolved issues to management.
- Maintaining a professional demeanor at all times.
- Building rapport with returning guests by remembering their preferences and special requests.
- Performing additional tasks as assigned by management.
- A minimum of 2 years of bartending experience is preferred.
- Must be at least 21 years old.
- Responsible Beverage Service (RBS) Certification is required.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- Basic math and computer proficiency.
- A positive attitude and the ability to thrive in a fast-paced, team-oriented environment.
- Excellent interpersonal skills to communicate with diverse individuals.
- Ability to learn the menu thoroughly and address food and beverage inquiries from guests.
- Capacity to stand for extended periods.
- Ability to work independently while delivering high-quality service.
- Capability to safely lift and maneuver trays of food and beverages.
- Adherence to health, safety, and sanitation guidelines.
- Consistent and punctual attendance is essential.
- Availability to work evenings, weekends, and holidays as required by business needs.