Branch Manager

3 weeks ago

University, Florida, United States WaFd Bank Full time
Job Summary

WaFd Bank is seeking a highly skilled and experienced Branch Manager to lead our retail banking team. As a Branch Manager, you will be responsible for the overall success of the branch, including managing staff, developing business strategies, and ensuring excellent customer service.

Key Responsibilities

Develop and implement business strategies to expand the consumer and small business client base
Create and execute plans to develop branch staff collectively and individually
Meet production goals by coaching, motivating, mentoring, and providing feedback to staff
Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals, and community leaders
Optimize operational effectiveness and profitability to enhance shareholder value
Communicate clearly with staff and clients verbally, over the phone, and via video chat
Ensure high level of customer satisfaction through the delivery of excellent service

Requirements

Bachelor's degree or equivalent experience in a financial institution
Strong math skills, 10-key, and keyboarding
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook
Well-developed smartphone and digital channel skills
Must have valid driver's license, satisfactory transportation, and adequate insurance coverage
Must have excellent organizational and analytical skills
Superior written and oral communication skills
Candidates must meet all requirements of NMLS Registry

Benefits

At WaFd Bank, you will enjoy a comprehensive benefits package, including paid time off, health insurance, stock options, bonus programs, and more. We are committed to providing a supportive and inclusive work environment that allows you to grow and thrive in your career.

About WaFd Bank

WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference. We are committed to equal employment opportunity and affirmative action, and we recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability.

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