Branch Operations Manager
5 days ago
Overview: The Duluth branch of Cesna is seeking an experienced professional to oversee the daily operations and ensure the efficiency and effectiveness of the team. This role requires a seasoned leader with at least 8 years of banking experience, equipped with a deep understanding of both deposit and loan marketing strategies.
Responsibilities:
- Cash Handling and Risk Management: Oversee the daily transactions conducted by teller personnel, ensuring accuracy, compliance, and exceptional customer service. Confirm the accuracy and completeness of all financial transactions, including the opening of new accounts, currency exchanges, wire transfers, and money order sales.
- Staff Supervision and Evaluation: Lead efforts in attracting new customers for both deposit accounts and loan services. Develop and implement marketing strategies that align with the bank's goals, ensuring sustainable growth in the customer base.
- Risk Control and Compliance: Review and analyze various reports to ensure compliance with risk management protocols. Ensure that all risk-related activities are conducted in line with the bank's policies.
- Daily Supervision and Customer Service: Handle customer complaints and inquiries promptly and effectively, ensuring that all issues are resolved to the satisfaction of the customer and in line with bank policies.
Salary: $120,000 - $180,000 per annum, depending on experience.
Location: Duluth, MN
About Cesna: Cesna is a leading banking institution dedicated to providing exceptional customer service and innovative financial solutions.
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Branch Operations Manager
5 days ago
Duluth, Minnesota, United States cesna Full timeJob Title: Branch Operations ManagerWe are seeking a highly experienced Branch Operations Manager to lead our Duluth branch. As a key member of our banking team, you will oversee daily operations, ensuring efficiency and effectiveness in all aspects of the branch.
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