Sports Host
2 weeks ago
Arena Sports is a family-run business dedicated to providing an exceptional entertainment experience for families.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of Arena Sports, providing exceptional service to our customers and ensuring their experience is memorable and enjoyable.
Responsibilities- Become well-versed in all Arena Sports offerings to provide outstanding customer service.
- Collaborate with customers to answer questions and problem-solve.
- Effectively and professionally communicate with customers in person, on the phone, and via email.
- Accurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms.
- Serve food, beverages, and concessions (must obtain a Food Handlers and MAST permit).
- Help maintain a clean facility.
- Previous customer service experience is preferred but not required.
- You must be a team player who is enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers.
- You should have excellent communication and interpersonal skills.
- You must be able to multi-task and manage time effectively.
We offer a competitive salary of $19/hour, plus tips and benefits including employee discounts, flexible schedule, training & development opportunities, paid sick time, 401(k) with employer match, referral program, and opportunity for advancement.
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