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Retail Sales Associate

2 months ago

Cicero, Illinois, United States Food 4 Less Full time
Job Summary

Create an exceptional customer experience through outstanding service and a safe, clean environment. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries
  • Process customer transactions quickly and accurately
  • Operate the Point of Sale (POS) system and handle various tenders
  • Understand and adhere to company policies and procedures
  • Report pricing discrepancies and maintain a safe and clean environment
  • Stay current with present, future, seasonal, and special ads
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs and identify unsafe conditions
  • Practice preventive maintenance and inspect equipment
  • Create an environment that welcomes and appreciates customers
Requirements
  • Customer service experience
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
Preferred Qualifications
  • Customer service experience
  • Prior experience as a Bagger or Courtesy Clerk
  • Cashier/Checker is responsible for being visible and actively greeting, engaging, and assisting customers
  • Cashiers process customer transactions through the check lane quickly, accurately, and efficiently
  • Checkers understand the Point of Sale (POS) system and handle various tenders
  • Checker needs to understand and adhere to the company's limits on cash shortages and/or overages
  • Cashier needs to understand and adhere to guidelines on restricted sale items
  • Report pricing discrepancies to the Scan Coordinator
  • Follow established policies and procedures for postage stamps, gift cards, and coupons
  • Stay current with present, future, seasonal, and special ads
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions
  • Practice preventive maintenance by properly inspecting equipment
  • Create an environment that enables customers to feel welcome, important, and appreciated
  • Adhere to all local, state, and federal laws, and company guidelines