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Operations Specialist

1 month ago

Riverdale, Georgia, United States OCT Consulting, LLC Full time

h3Job Description/h3pJob Title: Operations Specialist/ppOCT Consulting, LLC is a certified SBA 8(a), minority owned, small, disadvantaged business providing professional services and Information Technology solutions to the federal government and commercial clients./ppWe are seeking an experienced Operations Specialist to join our team. The successful candidate will provide technical and administrative support for the day-to-day operation of ITD's workforce development efforts./ppbKey Responsibilities:/b/pulliDevelop and maintain a schedule for ongoing ITD workforce training for upskilling/reskilling./liliCoordinate with ITD leadership, the Center for Training & Organization Development, and other entities to identify needs and available courses./liliEstablish and improve processes and procedures for integrating training, upskilling, or reskilling into standard individual development plans./liliFacilitate the ongoing running of ITD intern program activities and coordinate logistics for hosted workforce development training./liliAnalyze available feedback and data gathered from current/past participants to identify trends and suggest improvements./liliDevelop annual workforce development training schedule and provide quarterly updates./liliPlan and execute annual intern orientation, including scheduling, logistics and speakers./liliConduct analysis of feedback from completed upskilling/reskilling courses and hosted training./liliComplete annual reviews of processes and procedures, and recommend process improvements as appropriate./liliRespond to leadership requests for information and/or resources./li/ulpbRequirements:/b/pulliMust be a US Citizen./liliBachelor's degree in business administration, operations management, project management, or a related field (preferred) or equivalent combination of education and/or experience./liliA minimum of 2 years experience in an operations role./liliProficient in Microsoft Office./liliAble to manage tasks and time effectively./liliStrong organizational skills and good attention to detail./liliStrong verbal and written communication skills./liliAbility to coordinate with communications team to share information with a wider audience./liliExperience interacting with senior level personnel in order to identify, plan and coordinate./liliExperience in analysis, problem solving and process improvement./liliPreferred background in employee development, training, ongoing learning and/or psychology./liliAbility to plan / organize work, and excellent oral and written communication skills./liliAbility to interface with senior levels of management./liliAbility to recommend improvements to current and future team operations and processes./liliAbility to research, gather, and synthesize data./liliAbility to present conclusions and recommendations to management./liliAbility to assist in maintaining the Microsoft SharePoint site./liliMust be able to perform in a hybrid office environment at the discretion of the client (working on-site as requested while maintaining the equipment necessary/provided for remote work)./li/ulpbBenefits:/b/pulliMedical, Dental, and Vision insurance./liliRetirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee's gross salary./liliPaid Time Off and Standard Government Holidays./liliLife Insurance, Short- and Long-Term disability benefits./liliTraining Benefits./li/ulpSalary Range: $65,000-80,000 commensurate with experience, education, etc./p