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Senior Software Engineering Team Lead

1 month ago

San Francisco, California, United States ONE INC SOFTWARE CORPORATION Full time

Job Summary:

One Inc is seeking a highly experienced Senior Software Engineering Team Lead to lead our Production Support team. As a key member of our engineering team, you will be responsible for ensuring the reliability and performance of our ClaimsPay platform.

Responsibilities:

  • Lead and manage a global team of software engineers and quality engineers.
  • Collaborate with Production Support engineering teams to understand and monitor work queues for Continuous Improvement opportunities.
  • Contribute to documenting engineering best practices while ensuring team adherence.
  • Collaborate with Security team to ensure on-going PCI compliance of platforms.
  • Create and manage Key Performance Indicators to ensure that we are continuously raising our standard of engineering excellence.
  • Manage relationships with third party supply chain Vendor Partners while driving accountability of performance.
  • Collaborate with Vendor Partners to identify and drive the implementation of Continuous Improvement to enhance Reliability and Performance.
  • Collaborate with Infrastructure teams to ensure that all platform capabilities that are Critical to Quality are instrumented and measured.
  • Serve as the Engineering lead for escalated events that create client disruption. This is inclusive of driving the identification of root cause and implementing preventative measures.
  • Develop and advocate for technical architectures that solve complex performance issues.
  • Work in a consultative fashion to improve communication, teamwork, and alignment among teams inside and outside of the organization.
  • Lead design and code reviews for remediated code. Participate in code reviews for new product development.
  • Drive strategic technology initiatives that enhance operational excellence and reliability by collaborating with Product Managers, Architects, Engineers, SMEs and the broader One Inc organization.
  • Collaborate with Quality Assurance team to remediate testing gaps that may lead to defects escaping to production.
  • Influence and contribute to end-to-end technical product architecture.
  • Analyze and provide feedback on product strategy.
  • Provide input into long-range product requirements, standard methodologies, and operational guidelines, with focus on continuous improvement of platform reliability and serviceability.

Requirements:

  • Expert in PHP, C#, .NET Core, Azure.
  • Experience with cloud native architecture.
  • Excellent communication skills.
  • Proficiency in TDD, Domain Driven Architecture, CQRS, Design Patterns, and Clean and Secure Coding Standards.
  • Expert in SugarCRM.
  • Experience working as a software engineer in insure-tech or fin-tech space with demonstrated success at designing for high volume, scalability, and availability.
  • Ability to independently craft and deliver large complex projects.
  • Large scale implementations of Cloud Native Solutions, Containers, Microservices.
  • Mastery in multiple programming languages and platforms.
  • More than 10 years of software development experience.
  • Experience with Agile development methodology (e.g., Scrum), Scaled frameworks desirable.

Leadership and Influence:

  • 10 years experience in the Information Technology arena, with at least 3 years of management in this field.
  • Ability to work with a cross functional team of developers, architects, and security analysts to remediate issues while implementing sustainable technology changes.
  • Ability to provide mentoring and coaching to team members to support their understanding of architecture and aid in their technical development.
  • Ability to create and monitor Key Performance Indicators that are used as a basis of continuous improvement.
  • Ability to build an environment for transparent and open discussion of all issues.
  • Inclusive work style to involve the right people, from your team and others, to resolve critical issues.

Company Profile:

One Inc provides insurance companies a digital payments platform designed to maximize retention of the new generation of policyholders-while reducing security risks and minimizing payment processing costs.

One Inc has become the fastest growing digital payments platform in the insurance industry, and now manages more than $2.5 billion a year in payments for customers.

Our talented, ambitious, and innovative team of professionals work collectively to disrupt, pioneer, add value, to solve challenges for our customers and their insureds.

One Inc is a high growth company revolutionizing the industry.

Based in Folsom, CA-ranked by WalletHub as the best place in California to raise a familyOne Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, life insurance, stock options, commitment to a solid work/life balance, and a policy of promoting from within whenever possible.

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.