Flooring Operations Manager

4 weeks ago


Orlando, Florida, United States FS Builder Resources Full time
About the Role

This is an exciting opportunity for a seasoned Field Supervisor to join our team as a Flooring Operations Manager. In this critical role, you will oversee the installation and service of all product offerings within a designated geographic area.


Key Responsibilities:
  • Develop strong relationships with customers, ensuring their needs are met and exceeded.
  • Maintain excellent working relationships with subcontract labor, fostering a collaborative environment.
  • Perform quality control checks on installations, ensuring they meet company standards.
  • Verify jobs are completed according to requirements, addressing any discrepancies promptly.
  • Resolve repair issues efficiently, maintaining customer satisfaction.
  • Communicate effectively with internal and external stakeholders, ensuring seamless operations.
  • Troubleshoot and resolve customer issues professionally, providing timely solutions.
  • Travel extensively (approximately 80-100 miles per day), utilizing your own vehicle.
  • Participate in model home meetings, managing these sites effectively.
  • Review and resolve back charges from customers and subcontractors.
  • Complete weekly office responsibilities, confirming job readiness.

Requirements:
  • A high school diploma or equivalent is required.
  • Prior experience in the construction field, preferably with 3-5 years of service.
  • You must be at least 18 years old to qualify for this role.
  • Please provide your own reliable vehicle for work-related travel.
  • A valid driver's license is necessary for this position.

Benefits:
  • We offer comprehensive medical, dental, and vision coverage.
  • A 401(k) plan is available for retirement savings.
  • Celebrate paid holidays and enjoy vacation and personal time.
  • We value our employees, hosting employee appreciation events regularly.

Why Join Our Team?

At FS Builder Resources, we are committed to being an Equal Opportunity Employer, valuing diversity and promoting a culture of inclusivity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability status, or other protected characteristics.

This is a critical role that requires discretion and professionalism. As a member of our team, you will have the autonomy to make decisions that drive business growth while upholding our core values.


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