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Universal Banker I
2 months ago
WaterStone Bank is seeking a highly motivated and customer-focused Universal Banker I to join our team. As a key member of our banking team, you will be responsible for delivering exceptional customer service and sales skills to meet the needs of our customers.
Key Responsibilities- Customer Service: Provide excellent customer service to meet the needs of our customers, including processing transactions, answering questions, and resolving account issues.
- Sales and Cross-Selling: Identify and expand customer relationships by profiling customers and recommending appropriate products and services that meet their needs.
- Product Knowledge: Maintain knowledge of WaterStone Bank's products and services, as well as regulatory requirements governing retail deposit accounts.
- Teamwork: Collaborate with other banking professionals to achieve sales and customer service goals.
- Professional Development: Complete all training and certifications required for the position, including Banker Certification within 6 months of hire/promotion date.
- Experience: 6 months of sales and/or customer service experience required; 1 year of experience in a sales and goals-based environment preferred.
- Education: High School Diploma or general education degree (GED) required; Associate's Degree in business or related field preferred.
- Certifications: Banker Certification within 6 months of hire/promotion date required.
- Medical, Dental, and Vision Insurance
- 401(k) matching
- Employee Stock Ownership Plan
- Paid Time off
- Paid Holidays
- Flexible Spending Account
- And many more benefits
WaterStone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
