Customer Service Associate

3 weeks ago


Lake Havasu City, Arizona, United States Foothills Bank Full time

Job Title: Customer Service Associate

About the Role

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Foothills Bank. As a key point of contact for our customers, you will provide exceptional support and guidance on banking products and services.

Estimated Salary Range: $35,000 - $50,000 per year.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer transactions, including deposits, withdrawals, and loan payments.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with colleagues to achieve sales targets and promote cross-selling opportunities.
Requirements:
  • High school diploma or equivalent required; associate's degree preferred.
  • Minimum 6 months of experience in a customer-facing role, preferably in the financial industry.
  • Strong communication and interpersonal skills, with ability to work effectively in a team environment.
What We Offer:

Foothills Bank offers a competitive salary range, comprehensive benefits package, and opportunities for professional growth and development.



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