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Claims Field Representative
2 months ago
Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and promotes a lifelong learning approach. We're seeking exceptional individuals to join our talented team as Field Claims Representatives.
About the RoleAs a Field Claims Representative, you will investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. You will be responsible for:
- Completing thorough claim investigations
- Interviewing insureds, claimants, and witnesses
- Consulting police and hospital records
- Evaluating claim facts and policy coverage
- Inspecting property and auto damages and writing repair estimates
- Preparing reports of findings and securing settlements with insureds and claimants
- Using claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
- Providing superior and professional customer service
To be successful in this role, you will need:
- Availability and communicativeness during regular business hours
- A desire to learn about the insurance industry and provide a great customer experience
- The ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license
Cincinnati Insurance Company, Inc. offers a competitive salary range of $55,000 - $91,200 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Additional benefits include:
- Company car
- Company stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with 6% company match
Cincinnati Insurance Company, Inc. provides opportunities for career growth and development. Whether you have experience from another carrier or are new to the insurance industry, we promote a lifelong learning approach. Our company provides the tools and training to be successful and become a trusted, respected insurance professional, all while enjoying a meaningful career.
