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Relief Night Auditor
2 months ago
Campbell, California, United States
Quorum Hotels
Full time
Job SummaryWe are seeking a highly organized and detail-oriented Relief Night Auditor to join our team at Quorum Hotels. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's overnight shift.
Key Responsibilities- Front Desk Operations: Register guests, make reservations, and handle guest requests in a friendly and professional manner.
- Audit and Reporting: Prepare and balance daily reports, including revenue printouts, charge and paid folios, vouchers, and checks.
- Security and Safety: Conduct security walks, ensure all areas are locked and secured, and respond to emergency situations.
- Communication: Maintain radio contact with other employees during the shift and ensure all guests, managers, and fellow employees are treated with courtesy and respect.
- Record Keeping: Maintain proper record keeping, including logbooks and other required documents.
- Training and Development: Train new Night Auditors as requested by management and complete any reports as requested in a timely manner.
- Experience: At least 1 year of progressive experience in a hotel front desk.
- Education: High School diploma or equivalent required; 2 to 4-year college degree helpful.
- Skills: Knowledge of Accounting Principles, problem-solving, and troubleshooting skills, proficiency in Windows operating systems, company-approved spreadsheets, and word processing.