Store Team Member
3 days ago
As a Customer Service Representative at Walmart, you will play a critical role in delivering an exceptional shopping experience for our customers. Your primary responsibility will be to provide top-notch customer service, answering questions and resolving issues in a friendly and professional manner.
Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Maintain a clean and organized workspace, adhering to company standards for safety and productivity.
- Collaborate with colleagues to achieve sales goals and resolve customer complaints.
- Develop knowledge of products and services offered by the company, making recommendations to customers based on their needs and preferences.
- Perform cash handling duties, accurately processing transactions and maintaining accurate records.
Requirements and Qualifications
- High school diploma or equivalent required; some college coursework or certification in retail management or a related field preferred.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse customer base.
- Ability to lift up to 25 pounds and stand for long periods of time, with frequent walking and bending.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
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