Current jobs related to Quality Enhancement Coordinator - Chicago, Illinois - UCAN (Chicago)

  • Service Network Enhancement Coordinator

    1 week ago

    Chicago, Illinois, United States Cinch Home Services, Inc. Full time

    Job Summary:The Service Network Enhancement Coordinator plays a critical role in developing relationships with independent contractors in their assigned region to increase service provider network memberships. This position will work closely with the Regional Management team to identify coverage needs, target prospective members, and manage leads through the...

  • RN Safety

    1 month ago

    Chicago, Illinois, United States NCH Healthcare System Full time

    About NCH Healthcare SystemNCH Healthcare System is a premier comprehensive care provider in Southwest Florida, delivering high-quality healthcare services through its two hospitals, alliance of physicians, and medical facilities.Job SummaryThe RN Safety & Quality Coordinator for Women and Child Health is a key role in leading performance improvement...

  • Quality Control Coordinator

    3 weeks ago

    West Chicago, Illinois, United States Epsilon Full time

    About the RoleWe are seeking a highly skilled Quality Control Coordinator to join our team at Epsilon. As a Quality Control Coordinator, you will play a critical role in maintaining the quality of our programs and ensuring customer retention and satisfaction.Key ResponsibilitiesAct as the liaison between Program Management and Client teams to ensure seamless...

  • Clinical Nurse Educator and Quality Coordinator

    3 weeks ago

    Chicago, Illinois, United States NorthShore University HealthSystem Full time

    Job SummaryWe are seeking a highly skilled Clinical Nurse Educator and Quality Coordinator to join our team at NorthShore University HealthSystem. This is a part-time position that requires flexibility and a commitment to excellence in patient care.Key ResponsibilitiesDevelop and implement educational programs for nursing staff to enhance their skills and...

  • Occupational Therapist

    3 days ago

    Chicago, Illinois, United States Enhance Rehabilitation Full time

    Job Summary:Enhance Rehabilitation is seeking a qualified Occupational Therapist to provide high-quality care for patients in a skilled nursing facility setting. As an Occupational Therapist, you will evaluate and treat patients following an individualized plan of care.Key Responsibilities: Evaluate new patients and develop plans of care Treat patients,...

  • Occupational Therapist

    3 days ago

    Chicago, Illinois, United States Enhance Rehabilitation Full time

    Occupational Therapist OpportunityEnhance Rehabilitation is seeking a qualified Occupational Therapist to provide high-quality care for patients in a SNF setting. As an Occupational Therapist, you will evaluate and treat patients following an individualized plan of care.Key Responsibilities:Provide excellent care for patientsCollaborate with facility staff...

  • Physical Therapist

    3 days ago

    Chicago, Illinois, United States Athletico Physical Therapy Full time

    Athletico Physical Therapy is committed to empowering individuals, inspiring hope, and transforming lives through exceptional, progressive, and cost-effective care.As a Physical Therapist, you will be part of a dynamic team that emphasizes education and prevention of future injury. Our clinicians are energetic and service-minded team players who provide...

  • Physical Therapist

    2 weeks ago

    Chicago, Illinois, United States Enhance Rehabilitation Full time

    Physical Therapist Job DescriptionAt Enhance Rehabilitation, we are seeking a qualified Physical Therapist to join our dynamic team. As a Physical Therapist at Enhance Rehabilitation, you will be part of a growing team providing high-quality care for patients in a SNF setting.Key Responsibilities:Evaluate and treat patients following an individualized plan...

  • Quality Control Coordinator

    1 week ago

    West Chicago, Illinois, United States Epsilon Full time

    About the RoleWe are seeking a highly skilled Quality Control Coordinator to join our team at Epsilon. As a key member of our organization, you will be responsible for maintaining the highest level of quality in our programs, ensuring customer satisfaction and loyalty.Key ResponsibilitiesMaintain quality output of all programs to ensure customer retention...

  • Physical Therapist

    4 days ago

    Chicago, Illinois, United States Athletico Physical Therapy Full time

    Position Overview:Athletico Physical Therapy is dedicated to empowering people, inspiring hope, and transforming lives. As a Physical Therapist, you will be part of a team that provides exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. Our clinicians are involved members of the communities we serve,...

  • Education Quality Coordinator RN

    2 weeks ago

    Chicago, Illinois, United States Rush Full time

    Job SummaryThe Education Quality Coordinator (EQC) is a key member of the nursing team at Rush University Medical Center, responsible for coordinating and participating in the provision of education and nursing quality improvement. This role requires a skilled nurse who can evaluate, monitor, and improve the quality of nursing care, while also planning,...

  • Physical Therapist

    2 weeks ago

    Chicago, Illinois, United States Enhance Rehabilitation Full time

    Job Title: Physical TherapistEnhance Rehabilitation is seeking a qualified Physical Therapist to join our dynamic team.Job Summary:We are looking for a skilled Physical Therapist to provide high-quality care to patients in a SNF setting. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively...

  • Physical Therapist

    2 weeks ago

    Chicago, Illinois, United States Gotham Enterprises Ltd Full time

    Job SummaryGotham Enterprises Ltd is seeking a highly skilled Physical Therapist to join our team. As a Physical Therapist, you will work with patients to enhance their mobility and strength, providing injury prevention and treatment expertise to support their successful rehabilitation.Key Responsibilities:Assess and meet patients' goals and needs...

  • Quality Assurance Manager

    4 weeks ago

    Chicago, Illinois, United States Michael Page Full time

    Michael Page is seeking a Quality Manager to join their team. The successful candidate will have a background in quality assurance and safety, with experience in ISO 9001 and AS 9100 standards. They will be responsible for developing and analyzing statistical data and product specifications to set quality standards and expectations. The role will also...

  • Director of Quality Improvement

    2 weeks ago

    Chicago, Illinois, United States Cook County Health and Hospitals Full time

    Job SummaryCook County Health and Hospitals is seeking a highly skilled Director of Quality Improvement to join our team. As a key member of our leadership team, you will be responsible for directing quality, safety, and performance improvement efforts in our hospital setting.Key ResponsibilitiesDevelop and implement quality improvement initiatives to...

  • Education Coordinator

    1 month ago

    Chicago, Illinois, United States Beonair Network of Media Schools Full time

    Job Title: Education CoordinatorBeOnAir Network of Media Schools is seeking a highly motivated and experienced Education Coordinator to join our team. As an Education Coordinator, you will play a critical role in ensuring the success of our students by delivering high-quality educational programs and services.Key Responsibilities:Develop and implement...

  • Clinical Nurse Coordinator

    4 weeks ago

    Chicago, Illinois, United States Sinai Health Systems Full time

    Key Job Activities:Collaborate with the Director to plan, promote, and manage operations/services to ensure quality, efficiency, and cost-effectiveness.Participate in the development of the API 6-week schedule for Clinical, L&D, Coordinator, Nurse Manager, Patient Care, Nurse, and Healthcare teams.Assist in the management of operations to ensure seamless...

  • Clinical Nurse Coordinator

    4 weeks ago

    Chicago, Illinois, United States Sinai Health Systems Full time

    Key Job Activities:Collaborate with the Director to plan, promote, and manage operations/services to ensure quality, efficiency, and cost-effectiveness.Participate in the development of the API 6-week schedule for Clinical, L&D, Coordinator, Nurse Manager, Patient Care, Nurse, and Healthcare teams.Assist in the management of operations to ensure seamless...

  • Nurse Coordinator

    1 month ago

    Chicago, Illinois, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and experienced Nurse Coordinator to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and supervising a team of nurses and healthcare professionals.Key ResponsibilitiesProvide direct patient care and supervise...

  • Quality Assurance Specialist

    7 days ago

    Chicago, Illinois, United States Michael Page Full time

    Job Description:Our client, a leading provider of premium coating services, is seeking a Quality Assurance Specialist to join their team. This role offers the opportunity to develop and analyze statistical data and product specifications to set quality standards and expectations.Key Responsibilities:Formulate and uphold quality control objectives that align...

Quality Enhancement Coordinator

2 months ago

Chicago, Illinois, United States UCAN (Chicago) Full time

Position Title: Quality Improvement Specialist I, II and III

Department: Management and General

Reports to: Vice President of Quality Improvement, Impact & Analysis

Position Objective and Summary:

The Quality Improvement Specialist is tasked with overseeing various program assessments, quality enhancement, and quality control functions within UCAN. This includes ensuring programs comply with established quality benchmarks, deploying tools for program and service evaluation, and orchestrating data gathering and analysis. The QIS fosters collaboration among program staff to promote transparent communication and a constructive feedback loop for quality improvement. The QIS serves as a resource for each program, striving to maximize the contributions of every team member.

Key Responsibilities:

Best Practices

  • Advises UCAN programs on compliance with Council on Accreditation (COA) Standards and other relevant accreditation requirements.
  • Develops and oversees plans for COA review preparations and ongoing compliance.
  • Guides UCAN programs on adherence to Medicaid Rule 132/140 and related contractual obligations.
  • Provides technical support for Medicaid service and billing processes.
  • Prepares programs for Medicaid reviews.
  • Maintains knowledge of IDCFS Rules & Regulations and serves as a resource for programs.
  • Educates programs on ethical standards and mental health legislation.
  • Stays informed on current clinical best practices and shares knowledge with programs.
  • Leads program evaluation initiatives by keeping abreast of industry developments.
  • Researches evidence-based practices relevant to UCAN's services.
  • Evaluates current program practices and provides guidance on evidence-based approaches.

Program Monitoring, Evaluation & Outcomes

  • Creates and implements strategies for program evaluation and enhancement.
  • Designs data collection frameworks for evaluation purposes and supervises data analysis to inform recommendations.
  • Collaborates with programs to review findings and implement improvements.
  • Facilitates the development and revision of program plans, including literature reviews, logic models, and outcome measurement strategies.
  • Maintains a systematic approach for the development and upkeep of program plans.
  • Assists in formulating strategies for tracking and measuring outcome data.
  • Recommends enhancements in evaluation methodologies, outcome metrics, and data presentation.
  • Engages with management teams in the Performance and Quality Improvement (PQI) Meeting to discuss program monitoring and enhancements.
  • Adapts PQI processes to align with required outcomes, best practices, and program objectives.

Utilization Review

  • Contributes to the establishment and maintenance of quality standards, ensuring compliance with service provision and documentation requirements.
  • Collaborates with service providers to emphasize the importance of meeting and exceeding quality standards; offers training on best practices.
  • Coordinates Utilization Review activities, conducts on-site evaluations, and provides regular feedback to staff.
  • Analyzes and reports on Utilization Review outcomes, preparing quarterly summaries to highlight trends.
  • Develops action plans with program teams to address findings from the Utilization Review and monitors progress over time.

Data Management

  • Generates discrepancy reports to ensure data integrity.
  • Supports the agency in utilizing UCAN's information management systems and other relevant platforms.

Customer Satisfaction

  • Creates methods for gathering customer feedback, including surveys and focus groups.
  • Works with Program Leaders to design tailored survey questions for consumer feedback and supports survey administration.
  • Conducts focus groups as necessary.
  • Analyzes customer feedback results and communicates findings to program staff and stakeholders.

Collaboration

  • Acts as a liaison between IT, Development, and program teams to ensure program needs are addressed.
  • Builds rapport with staff through active participation in team meetings and provides individualized training as needed.
  • Maintains awareness of other quality improvement functions within the agency and collaborates on projects.
  • Conducts training sessions and provides educational resources for programs as identified.
  • Serves as Project Manager for team initiatives when assigned.

Other Duties as Assigned

  • Performs additional tasks as necessary to support UCAN's Vision, Mission, and Values.

Professionalism and Work Conduct

  • Exhibits integrity, high ethical standards, and a positive representation of UCAN.
  • Maintains professionalism and appropriate boundaries with clients.
  • Demonstrates accountability for outcomes and honors commitments.
  • Arrives prepared for work, meetings, training, and job-related activities.
  • Shows respect for the diverse cultural and socioeconomic backgrounds of youth, families, and colleagues.
  • Supports UCAN's cultural proficiency standards and strives to meet them.
  • Responds promptly to inquiries from youth, families, UCAN staff, external monitors, service providers, and other stakeholders.
  • Completes other related tasks as required or assigned.

Education /Job Experience/Certification:

Quality Improvement Specialist I

  • BA/BS in a human service field required; Master's degree in Social Work or related field preferred.
  • Minimum of 2 years of experience in the social service sector required.

Special Knowledge and Qualifications:

  • Proficient in Microsoft Office applications, especially Excel.
  • Strong verbal and written communication abilities.
  • Excellent decision-making and analytical skills, capable of resolving issues and correcting errors.
  • Strong interpersonal skills, exercising discretion and judgment in interactions.
  • Effective multi-tasking and organizational skills, managing multiple projects under tight deadlines.
  • Familiarity with COA, Medicaid, or DCFS standards preferred.
  • Valid driver's license and access to an automobile required.

Quality Improvement Specialist II

Education /Job Experience/Certification:

  • Master's Degree in human services with at least 2 years of quality improvement or program evaluation experience in social services required. OR
  • Bachelor's Degree in human services with at least 5 years of quality improvement or program evaluation experience in social services required.

Additional Responsibilities:

In addition to the responsibilities of a QI Specialist I, a QI Specialist II will:

  • Lead specialized projects and take on greater responsibility for individual tasks.
  • Identify and recommend areas for improvement within the department.
  • Assume additional responsibilities based on program needs.

Additional Special Knowledge and Qualifications:

In addition to the qualifications for a QI Specialist I, a QI Specialist II will:

  • Demonstrate expertise in quality improvement, quality assurance, and program evaluation, including problem-solving and data analysis.
  • Exhibit strong written and verbal communication skills.
  • Show commitment to UCAN and its continuous quality improvement efforts.

Quality Improvement Specialist III

Education /Job Experience/Certification:

  • A Master's Degree in Social Work or a related field is required.
  • 5 years of quality improvement or program evaluation experience in the social services field required, with at least 2 years at UCAN.

Additional Responsibilities:

In addition to the responsibilities of QI Specialists I & II, a QI Specialist III will:

  • Act as a leader, mentor, and role model for other QI team members.
  • Design and lead quality improvement projects.
  • Develop and implement processes to enhance the functioning of the QI department and programs.
  • Support and promote UCAN's mission and agency-wide initiatives.

Additional Special Knowledge and Qualifications:

In addition to the qualifications for QI Specialists I & II, a QI Specialist III will demonstrate:

  • A proven ability to independently and effectively lead quality improvement projects.
  • A track record of fostering positive relationships and collaborations with internal and external stakeholders.
  • A clear vision for the QI department and the advancement of UCAN's mission.