Financial Services Representative
2 weeks ago
We are seeking a skilled Financial Services Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service, processing transactions, and promoting our products and services.
Responsibilities
- Provide excellent customer service by greeting customers in our lobbies, responding to their inquiries, and resolving any issues
- Process transactions, including cash and digital payments, withdrawals, and deposits
- Promote our products and services to customers, highlighting the benefits and features of each
- Meet quarterly referral goals and consistently deliver high-quality results
Requirements
- High School degree or equivalent
- Minimum 1 year demonstrated customer experience recommending and referring products and services
- Strong listening and communication skills
- Ability to problem solve and provide solutions to customer issues
- Comfortable with using digital technology to support business goals
What We Offer
- Competitive salary range: $19.55 - $24.81 / hour
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including health care coverage, 401K, and tuition assistance
Join Our Team
Citizens is committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. If you are passionate about delivering exceptional customer service and promoting our products and services, we encourage you to apply for this exciting opportunity.
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